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Retail Business

Developing Mitigation Strategies for a Premier US National Retailer​

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The Risk Management Department of one of the premier US national retailers sought services and support in identifying risks and developing mitigation strategies against a large-scale outbreak of infectious disease that could disrupt store-level operations, corporate support, and nationwide logistics.

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Challenges Addressed:

  • Identifying potential risks from infectious disease outbreaks

  • Developing mitigation strategies to safeguard store operations, corporate support, and logistics

  • Conducting risk assessments and business impact analyses for distribution centers and stores nationwide

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Our Approach:

  • Conducted comprehensive risk assessments to identify vulnerabilities and potential impacts of infectious disease outbreaks

  • Developed robust business continuity plans tailored to distribution centers and stores across the country

  • Provided detailed business impact analyses to understand the implications of disruptions on various operational facets

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Results:

  • Implemented effective risk assessment and mitigation strategies for distribution centers and stores nationwide

  • Developed business continuity plans ensuring preparedness and resilience against potential disruptions

  • Expanded the scope of the program to include the merchandising group's headquarters in Hong Kong

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